Terms of Service

CONFIRMATION OF DETAILS

It is the responsibility of all patrons to ensure that all details are correct. Entertainment Tours must be notified prior to departure if any alterations are required.

In the event of an emergency, outside of business hours, please contact a staff member on 0419 602 142. Please note: This number will not be answered during business hours and is for 'emergencies' only.

CONDITIONS OF SALE

  • There are no refunds or exchanges on any ticket/tour except as provided in the Entertainment Industry Code
  • If a ticket/tour is re-sold by Entertainment Tours on your behalf, a per person cancellation fee of $10.00 per ticket/tour will apply
  • In the event of cancellation on a Coach Accommodation Holiday please refer to the specific Terms & Conditions provided on your booking confirmation.
  • It is the responsibility of all patrons to be at the pickup location at the correct times. Any patrons who fail to board are advised to make their own arrangements to the event where your tickets will be left at the box office. No refund applicable
  • Patrons boarding the Coach at any Club are reminded that the Coach will not enter the Club Carpark, the coach will pick up outside the main entrance. Patrons will not be paged inside the club premises
  • Entertainment Tours reserves the right to remove any person/s not conducting themselves in a proper manner or behaving to the detriments of others
  • No eating or drinking (water accepted) or smoking is permitted on board any Entertainment Tours Coach
  • Should it be necessary for a particular departure to be cancelled by the promoter or Entertainment Tours, where possible Entertainment Tours will offer an alternate departure date or issue a full refund
  • A surcharge of $2.50 per person will apply for any reserved seating on the coach for Day Tours and Theatre Packages. Please ask our reservations team about the reserved seating surcharge for Coach Accommodated Holidays as it varies from tour to tour.

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What clients say

I have done numerous day tours, shows and also a six day adventure with Entertainment Tours. Thei...

Meg

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PO Box 546
Wyong NSW 2259
157 Sparks Road
Warnervale NSW 2259
02 4392 3049
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