Reservations and Payments
CONFIRMATION OF DETAILS
It is the responsibility of all patrons to ensure that all details are correct. Entertainment Tours must be notified prior to departure if any alterations are required.
In the event of an emergency, outside of business hours, please contact a staff member on 0419 602 142. Please note: This number will not be answered during business hours and is for 'emergencies' only.
CONDITIONS OF SALE
There are no refunds or exchanges on any ticket/tour except as provided in the Entertainment Industry Code
If a Theatre Package or Day Tour is re-sold by Entertainment Tours on your behalf, a per person cancellation fee of $10.00 per ticket/tour will apply
For cancellation to extended tours refer to Terms and Conditions on the supplied Travel Ticket.
It is the responsibility of all patrons to be at the pickup location at the correct times. Any patrons who fail to board are advised to make their own arrangements to the event where your tickets will be left at the box office. No refund applicable
Patrons boarding the Coach at any Club are reminded that the Coach will not enter the Club Carpark, the coach will pick up outside the main entrance. Patrons will not be paged inside the club premises
Entertainment Tours reserves the right to remove any person/s not conducting themselves in a proper manner or behaving to the detriments of others
No eating or drinking (water accepted) or smoking is permitted on board any Entertainment Tours / Coastal Liner Coach
Should it be necessary for a particular departure to be cancelled by the promoter or Entertainment Tours, where possible Entertainment Tours will offer an alternate departure date or issue a full refund
A surcharge of $2.50 per person will apply for any reserved seating on the coach, conditions apply
Cheque payable to: Entertainment Tours
PO Box 546
Wyong NSW 2259
Westpac Banking Corporation
Account Name: Entertainment Tours - Trust Account
Account Number: 202 600
Please use your Booking Reference Number as a payment reference to avoid any delays in receipting your payment.
Call 02 4392 3049 to make payment by Credit Card. We accept payment by Visa and MasterCard.
Please note: A credit card surcharge may apply to transactions over $2000.
Entertainment Tours Office
157 Sparks Rd, Warnervale NSW 2259
Office Hours: Monday to Friday (excluding Public Holidays) from 9.00am to 5.00pm
Terms & Conditions may vary for each tour. Please refer to the Terms & Conditions stipulated on your booking confirmation.